Our expert speaker panel includes:

Drive change, fight attrition and generate effective strategies for staff development within your Shared Service or Centralised HR operation

The European HR Directors’ Summit is designed to provide a hands on, interactive forum in which to address your HR challenges whether from a centralised HR background or Shared Service and Outsourcing background. Key issues of Attrition and Retention, Change Management, Effective HR Governance Models and Talent Management will all be addressed by leaders within the field. Take that next step on your journey of continuous improvement and greater efficiency with the knowledge provided by our panel of industry experts.

The Summit’s interactive format will allow you to engage in a free and open exchange of ideas and strategies away from microphones and endless sales pitches. You are free to discuss the HR issues which really matter to you in great depth. Each session will be facilitated by a recognised HR leader and is designed to encourage knowledge sharing and best practice, really adding value to your organisation. These sessions will be the perfect opportunity to answer those taboo questions you normally save for the coffee break.


Keith Nurcombe

podcast-edited Latest Interview Podcast

How to Create an Effective HR Model

Helen Dickens, Senior Manager, EMEA HR Direct Services, Symantec Corporation, joins SSON to discuss continual HR transformation in mature service centres and ways to increase the value proposition and scope of a HR shared service centre.

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podcast-edited NEW: Exclusive Speaker Interviews

What’s the Scoop at Sainsbury’s?

A cost-conscious environment plays well to the strengths of a good HR Shared Services organization. Sainsbury’s is “mopping up” first – and will then expand scope to Policy Advice. SSON interviews Nick Speight, Head of HR Shared Services, Sainsbury’s

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podcast-edited Top Rated Articles

Building an Effective Shared Services Team at the World’s Largest Retailer

Case study: how marketing and communication play a strategic role at Wal-Mart Shared Services...

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podcast-edited Top Rated Articles

Question: What's next for Shared Services?

Our expert, Rakesh Sangani, Partner at Proservartner and SSON Editor at Large, answers – “What’s next for Shared Services”...


Feedback on last year’s event included:

The event was very valuable - the smaller discussions sessions were particularly valuable.Shane Devlin, Business Services Organisation, Director of BSTP
Very useful and thought provoking. The most practically useful event I've attended, concentrating on real experiences rather than just academic theory. Melanie Jones, Org Design, ASDA
An exceptionally good use of time. Richard McGinley, HR Project Manager, CA Technology

So what will the 2012 event look like?

  • Streamed Interactive Sessions: strictly off the record, frank and free discussion. Each session will be facilitated by an leader who will help guide the discussion. Topics will include Creating Effective HR Models, People and Performance and HR Tech. These sessions are the ideal opportunity for you to ask the questions you really want the answers to and get detailed, in depth answers without failing victim to PowerPoint fatigue!
  • Speed Networking: Opportunities for you to meet and establish lasting relationships with peers and industry professionals. These sessions are short and to the point so that you can increase your network of contacts quickly and efficiently.
  • Leading Industry Case Studies: Abstract presentations that discuss theoretical improvements can be useful but nothing compares to a case study when it comes to the rich content that you can take away and use. These sessions will provide you with practical take-home lessons and will allow you to benchmark your own operation against the leaders within the industry.

So if you want to acquire the knowledge to drive your HR operation to the next level then make sure you attend the European HR Directors’ Summit 2012.

Shared Services & Outsourcing Network (SSON)

About the Shared Services & Outsourcing Network (SSON)

The Shared Services & Outsourcing Network (SSON) is the largest and most established global community of shared services and outsourcing professionals with a presence in over 95 countries. We provide the roof under which key industry experts and organizations share their experience, knowledge and tools, and your practitioner peers connect with other all over the world, face to face and online.

SSON focuses on developing its members through providing face to face training, tools, and networking opportunities in major cities around the world, including: New York, London, Singapore, Stockholm, Sao Paulo, Sydney, Berlin and Dubai. ...find out more »

Sponsors Media Partner

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